FAQ

Questions and Answers

 Can we get a replacement if the paddles broke?

Yes! We offer a 60 day money back guarantee or 1 year free replacement for your paddles. Contact us at: info@jpwinlook.com to register your warranty and request a replacement or money back. 

 What paddle sets do you sell for starters?

All of our paddles are great to start out with! For starter sets, it really boils down to the type of design you'd like and how many paddles you'd like to start out with. You can always reach out to us at info@jpwinlook.com if you have material specific questions!

 How do I contact customer service?

You can use the contact information page on our website or reach out to us at info@JPWinLook.com with any questions or inquiries!

 How to register my warranty?

We offer a 60 day money back guarantee or 1 year free replacement for your paddles. Contact us at: info@jpwinlook.com to register your warranty and request a replacement or money back. 

 Do you sponsor/accept sponsorship?

We are always looking for local events to help out our communities. Please reach out to Shelbi at info@JPWinLook.com for any inquiries.